Can't Switch My Account On My Phone Virgin Mobile?
Asked by: Mr. Prof. Dr. Paul Smith Ph.D. | Last update: October 22, 2021star rating: 4.4/5 (96 ratings)
Grab a Porting Authorisation Code (PAC) from your current provider by either: Texting PAC and your date of birth (DDMMYYY) from your old SIM to 65075. For example, PAC 20051989. Go to your existing provider's website and follow the links to Switching. Call your existing provider.
Can you have 2 Virgin Media accounts?
Unfortunately, no. At the moment, there can only be one account per address. To run a speed test use our speed test tool.
How do I logout of my Virgin Mobile account?
How do I sign in/out of My Account? Hover on the account tab at the top of our website (you will notice when signed in it will have your name at the top) and select "Sign out". As soon as you click "sign out" it will automatically sign you out of your account. .
How do I access my Virgin Mobile account?
How to register a Virgin Mobile account Visit the Your Account registration page. Enter your mobile number and select Continue. Enter the code we just sent to your mobile (keep in mind, the code's case sensitive) Confirm your details and answer the security question. Enter your email address and create a new password. .
Can I transfer my number later?
Yes, you can. If you move from one network to another then you need to ask your old network for a PAC code, and give it to your new network within 30 days. Your new network will port your mobile number over to your new SIM.
HOW TO SWAP PHONES with Virgin Mobile - YouTube
15 related questions found
How do I get my old number on my new phone?
How do I transfer my mobile number? Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text. Contact your new network and give them the PAC code. Check the SIM works in your phone and the new number has ported across. .
How many email accounts can I have with Virgin?
If you get your broadband service from us, you can add up to 9 additional email addresses. To create a new email address, follow the steps below.
Can I take my virgin router to another house?
You will need to provide your new address, the date in which you expect to move in, and the date on which you will be leaving your current property. When you move, if you are keeping the same services, you should take all your Virgin equipment with you, including your router and your TV box (if you have one).
What's my Virgin Media account number?
If you are already registered for My Virgin Media you can find your account number under the “My Profile” section. 2. If you are not registered for My Virgin Media, then you can always find your number on the top right hand side of the most recent paper bill.
How do I contact Virgin Mobile customer service?
Contact us Broadband, TV and Phone Customers. Dial 150 from your Virgin Media home phone or mobile. It's free. Or ring us from any other phone: Dial 0345 454 1111* Mobile customers. Dial 789 from your mobile. It's free. Call from a textphone. Dial 18001 0800 052 2164* Video Relay Service. Monday to Friday 9am until 8pm. .
What happened Virgin Mobile?
The Virgin Mobile USA service will be discontinued, and we are happy to announce that most of the existing Virgin Mobile customers will be transferred to our sister brand, Boost Mobile beginning in February.
Is there a problem with Virgin network?
There are no Virgin Media network issues affecting services in your area.
Is Virgin Mobile part of T-Mobile?
Sprint-owned Virgin Mobile USA shutting down as T-Mobile merger process continues. Sprint is shutting down its prepaid Virgin Mobile USA phone business and moving customers over to sister brand Boost Mobile. As part of the merger with T-Mobile, Sprint agreed to sell off its subsidiaries Virgin and Boost to Dish Network.
Is Virgin Mobile closing down?
The company set up in 2004, Virgin Mobile Group (UK) Limited, became dormant and was eventually dissolved in 2020.
How can I get my PAC code from Virgin Mobile?
By Text Message: You can get a Virgin Mobile PAC Code sent to you via SMS text message. Text PAC followed by your date of birth in DD/MM/YYYY format to 65075 to receive a PAC Code from Virgin. By Phone: You can get a PAC Code by calling Virgin Mobile. To do this, call them on 789 using your Virgin handset.
How do I keep my number when switching carriers?
Do not terminate your service with your existing company before initiating new service with another company. Contact the new company to start the process of porting your number. Provide the new company with your 10-digit phone number and any additional information required.
Can I port my number online?
To port mobile number online, visit the MNP page on the website and enter your area pin code and mobile number. Select a plan according to your needs and place an order to get Vi SIM delivered to your doorstep free of cost.
Can I buy a new phone and just switch the SIM card?
You can often switch your SIM card to a different phone, provided the phone is unlocked (meaning, it is not tied to a particular carrier or device) and the new phone will accept the SIM card. All you need to do is remove the SIM from the phone it is in currently, then place it into the new unlocked phone.
What happens if you take out your SIM card and put it in another phone?
Yes, If you put your sim card in another phone, your number will remain the same. As long as the sim card is compatible with the phone – meaning that the phone is unlocked or locked to the same carrier as the sim card – then, you will be able to use the sim on the phone with the same number.
Can you keep the same phone number when switching phones?
You can keep your number Long gone are the days where you had to get a new number when switching cell phone providers. In most cases, you can port your number over from your old carrier. You just have to make sure your current phone plan is still active when you initiate a port.