How Many Cancellations Before Tradesy Account Suspended?

Asked by: Ms. Dr. Lisa Garcia LL.M. | Last update: January 20, 2020
star rating: 4.1/5 (75 ratings)

If you cancel too frequently, your cancellation rate will become visible to other users on Mercari. This helps increase transparency in the marketplace.

Can you cancel on Tradesy?

All sales on Tradesy are binding, so only sellers can cancel an order. To ask the seller to cancel, log in to Tradesy on a web browser or the app and head to your Purchases page. You can click Contact Seller from here to send a message to see if they are open to canceling the sale.

What is the difference between Tradesy and poshmark?

Tradesy is ideal for sellers who are fine with letting their items sit idly on the site, alongside competition, while waiting for their chance to be organically discovered by interested buyers. On the other hand, Poshmark is for sellers who enjoy working in a fast-paced environment and bustling community.

What happens if Mercari flags your account?

If your account is flagged for selling Prohibited Items or engaging in Prohibited Conduct it indicates that your account may be in violation of our Terms of Service, pose a danger to yourself or others, or Mercari may have a legal obligation to take action.

What happens if you dont ship within 3 days on Mercari?

Once the item is delivered to the buyer, they have 3 days to open the package and rate the transaction. If they run into any issues, they can contact us through the help center. We'll remind the buyer to rate you. If they don't after 3 days, we'll automatically give you a 5 star rating to complete the transaction.

19 related questions found

Can you decline an offer on Mercari?

Offers are binding. If you change your mind, you can ask your seller to decline the offer. If they've already accepted it, you can ask them to cancel the transaction. When a buyer makes an offer, the seller has 24 hours to accept, decline, or make a counteroffer.

How do I get my money back from Tradesy?

Return any item you've purchased on Tradesy and have not used or worn (except items marked Final Sale) for Tradesy Site Credit. You must file a Return Request within 4 days of delivery. If the item you received was not sold as described or is inauthentic, you may file a Misrepresentation Claim to request a full refund.

How do I contact Tradesy customer service?

If you have a question or wish to dispute a charge, please email Tradesy at trust@tradesy.com.

Is Tradesy authenticated?

At Tradesy, we guarantee your purchase is always fair and always authentic — or we'll always make it right.

What does ThredUp do with rejected clothes?

Only 5% of items we reject make it into Rescue boxes. Unaccepted items that don't qualify for Rescue Boxes are reused or responsibly recycled by our vetted network of textile recyclers.

How much commission does Tradesy take?

Price your item You'll earn more than 80% of your selling price on most items, while Tradesy keeps a 19.8% commission. Before you publish your listing, you can also review your earnings breakdown with the commission and Safe Transfer Fee already deducted.

Can Mercari suspend your account?

If you've received a warning message from Mercari because you've listed a prohibited item or engaged in any prohibited conduct, then be wary because this can lead to temporary suspensions, account restrictions, or termination, depending on the severity of the warning or number of prior warnings received.

What does cancellations mean on Mercari?

Sellers can cancel a transaction if the item is damaged/defective or if they're unable to fill/ship the order. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. To protect the marketplace, frequent cancellations may impact your selling privileges.

Can you have 2 Mercari accounts?

Mercari Terms of Service currently limit accounts to one per person. Customers with more than one account risk having all accounts closed without notice, and they may be temporarily or permanently banned from our marketplace. We do, however, allow multiple accounts per household.

How do I Unsuspend my Mercari account?

When suspended indefinitely, you will be able to complete your transaction and request your remaining balance. To get unbanned, you can file an appeal. If Mercari made a mistake, you can get your account back, but if found guilty, you will need to say goodbye to the marketplace.

Will Mercari refund me if I get scammed?

You have 3 days after confirmed delivery to request a return. Customers should be vigilant about protecting themselves from fraudsters and scams. Fraudulent transactions may result in the loss of your money with no recourse.

What happens if shipping weight is wrong Mercari?

If you ship a package that exceeds the size and weight limits on the label, you'll be responsible for the overage fees and will not qualify for Shipping Protection. Additional shipping fees will be deducted from your Mercari balance.

Does Mercari have a phone number?

If you suspect that you may be a victim of fraud or other criminal activity, please call us at (888)325-2168 or report your suspicions to law enforcement.

Does Mercari send 1099?

1099-K Reporting Policy and Disclosure Information - Mercari: Your Marketplace. If a seller meets the threshold requirements for tax reporting in a calendar year, Mercari will generate a Form 1099-K for the seller, file it with relevant taxing authorities, and provide the seller access to it (or deliver copies of it).

How much is Mercari?

Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer.

How does Tradesy return work?

When you sell an item and a buyer returns it, the item will be sent to Tradesy for evaluation and inspection. Tradesy covers all of the costs of return shipping and handling, and customer service for your buyer. Once Tradesy has evaluated a returned item we will ship the item back to you free of charge.

Where is Tradesy located?

Company Description: Tradesy, Inc. is located in Santa Monica, CA, United States and is part of the Clothing Stores Industry.

How do I confirm a sale on Tradesy?

To confirm, log in on the app or on a web browser and head to your Sales page. When a buyer purchases your item on Tradesy, we'll notify you right away. Check that your email address is up-to-date here - or, enable text alerts so you never miss a sale.