How To Cancel Fresha Account?

Asked by: Ms. Dr. Laura Wagner B.A. | Last update: May 12, 2023
star rating: 4.3/5 (77 ratings)

Log into Fresha and go to My profile. Scroll down to Delete account and select Delete my account. Team members will need to reassign their appointments to a different team member or cancel them before their account can be deleted. We'll ask you why you have decided to delete your Fresha account.

How do I cancel a client booking on fresha?

To block a client from booking online: Go to Clients and use the search bar to select the client you're looking to block. Click on More Options and select Block. Choose a reason for blocking the client from the drop-down list. Once selected, click Block to save your changes. .

How can I change my cancellation policy in fresha?

How do I set up a cancellation policy? Go to Payments and select No-show protection. Under Clients can cancel or reschedule online, choose how much advance notice clients are required to give you when cancelling an appointment. Switch the Enable no-show and cancellation protection toggle on to enable no-show protection. .

Can you have two fresha accounts?

You can have multiple accounts set up for each of your businesses, but you'll need to register with a different email for each.

How do I remove my address from fresha?

Delete a location Go to Sales and select Appointments. Change the filter to said location, update the date range to All Time, and click View. In this view, you'll see all future appointments that will need to be removed.

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How do I contact fresha?

Drop us an email at hello@fresha.com and we'll get back to you as quickly as we can.

Is fresha just for salons?

Fresha (formerly Shedul) is a free cloud-based appointment scheduling app and point-of-sale (POS) system specifically designed for salons and spas. Its simple booking platform includes full retail sales capabilities, inventory tracking, analytics, and marketing tools.

How do I charge no-show fee at fresha?

No-show Go to your Calendar and select the relevant appointment. Click More options (or the. If no-show protection is enabled and the client has confirmed their appointment with a payment card, a pop-up will display two options: to charge the appropriate penalty fee or to Continue without charge. .

Can you take deposits on fresha?

Fresha is excited to announce that from 17th March 2022, our Deposits feature is live! This will allow you to charge a percentage, or full price of an appointment at the time of booking, protecting you in the event of a no-show or late cancellation.

How do I make an appointment with fresha?

Click the Service window and choose which service you'd like to add to the appointment. The default duration will populate automatically, but you can change this if required. To add another service, click Add another service. Click Save to create the appointment.

Can clients see client notes on fresha?

PRO TIP: Booking notes can be viewed in the Client's Appointment History on their profile under the Clients tab.

How do I change my fresha photo?

To add a team profile picture: Click and select My profile. Go to Upload profile photo and upload your chosen profile picture. Crop the image and click Apply. Save changes. .

How do I set up a fresha business account?

How do I create an account? Head to Fresha or download the Fresha Partner app and enter the email address you'd like your business account to be registered to. Click Continue to confirm. Click Create account and enter your name, number, and email address. You'll be prompted to verify your mobile number. .

What is fresha app?

About Fresha Fresha allows customers to book appointments online via browser app or mobile app. Fresha also allows users to send automated reminders or alerts to customers about appointments, events and offers.

Where is fresha based?

Fresha is headquartered in London, United Kingdom with global offices located in New York City, Vancouver, Sydney, Dublin, Amsterdam , Dubai and Warsaw. The company raised $185M in venture capital funding to date from leading institutional investors.

What is fresha partner?

Fresha Partner (formerly Shedul) is the world's best platform for salons and spas, independently voted #1 by thousands of beauty and wellness professionals. Elevate your business to its full potential by joining our community of over 40,000 businesses, 150,000 stylists and therapists in more than 120 Countries.

How does Shedul make money?

In other words, come for the free SaaS and stay for the revenue-generating marketplace — which is how Shedul also generates revenue through taking a commission on each booking.

What is no show protection?

Hold Card for No-Show Protection. When you enable this feature, your clients will be required to add a payment card to complete their booking. This card can be charged if your client violates your cancellation policy.

How do I pay my fresha bank deposit?

Enable deposits Go to Settings and select Deposits and cancellation fees. If you haven't set up deposits or cancellation fees yet, click Start now. If you haven't set up payment processing, you will need to do so before you can set up deposits and cancellation fees for your services. .

How do I link Instagram to fresha?

Add an online booking link to your social pages Go to Online profile and select Facebook and Instagram bookings. Click Start now and you'll be prompted to approve the connection between your Fresha and Facebook accounts. Make sure your Facebook and Instagram accounts have been set up as business accounts. .

How do I change my fresha number?

If your client would like to update their details, they'll need to do the following: Go to Fresha (or the Fresha app) and Log in. Click the avatar icon and Edit profile. Once selected, the client can make changes to their name, email, mobile and profile picture. Save changes. .

What is client feed on fresha?

Your client feed will display information on appointments, cancellations, consultation forms, paid plans, vouchers, reviews, tips, as well as any notes that have been entered manually or changes that have been made to their profile information.

Does fresha have SOAP notes?

These notes are used to keep track of treatment of clients and is a legal requirement for Health Funds. Needs anatomical diagram for pain indications, and sections for the SOAP notes. Client information. With SOAP notes added Fresha would be a complete system for Massage Therapists.

How do I change my Business hours on fresha?

Go to Business settings and select Working hours. Use the drop-down menu to filter by date, location, and team member. Select a box on the date you would like to apply for working hours. Adjust the Shift start and Shift end hours.