How To Close Out My Sunpass Account?
Asked by: Ms. Prof. Dr. Laura Schulz LL.M. | Last update: August 3, 2020star rating: 5.0/5 (65 ratings)
You can notify SunPass to close your SunPass account either by (1) completing an online request via the SunPass Website, (2) faxing the SunPass Customer Service Center at 1-888-265-1725; (3) mailing SunPass Customer Service Center at Florida Department of Transportation/SunPass, P.O. Box 447, Ocoee, FL 34761, or (4).
How do I deactivate my transponder?
Deactivate the lost or stolen transponder as soon as possible by logging in to your account online or via The Toll Roads app. Select "Transponder" and "Deactivate" the lost or stolen transponders. Then, "Request Transponder" to receive a replacement transponder.
What do I do with old SunPass?
You can drop off both the transponder and batteries at your local recycling center or mail them to the SunPass Tag Swap Center, P.O. Box 246150, 7972 Pines Blvd., Hollywood, FL 33024.
How do I cancel my Florida SunPass?
Transponders could be charged while stopping to pay cash. You can remove your SunPass PRO and place it in the RF shield bag to keep it from being charged; however, the SunPass Mini cannot be removed and will most likely be charged for the tolls.
How do I block my SunPass transponder?
Use tinfoil, keep the transponder inside a metal box in your vehicle's console storage, or sit on it. Hip bones and flesh are dense enough to block its signal.
What Happens If You Run a SunPass Toll Lane in Florida
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Can I return my SunPass?
Can I request a refund? You can request a refund of your Prepaid Account balance through one of the following methods;SunPass Website, Mobile App, Mail/Fax, Walk-In Center or call the SunPass Customer Service Center at 1-888-TOLL-FLA (1-888-865-5352).
Can I use my SunPass Mini in another car?
SunPass Mini cannot be hand-held or moved from car to car. It must be permanently mounted to the inside of the windshield or it won't work, because the windshield acts as an antenna.
Can I move my SunPass to another car?
No. The sticker must be adhered to the inside of the windshield and cannot be moved or adjusted or it will break and become unusable. You can order additional or replacement sticker transponders for free by logging into your account at TheTollRoads.com.
Is there a monthly fee for SunPass?
– The E-Pass toll sticker is available free of cost and it is mailed to vehicle owners prior by ordering it online. The toll sticker for SunPass, on the other hand, costs $4.99. There are no monthly charges for E-Pass holders and the account never expires.
Do I need both SunPass and E-pass?
No. If you already have an E-ZPass, an E-PASS Xtra, or a Uni you will not need to purchase a SunPass PRO as they can be used in the same states. It is important to only have one transponder in your vehicle to avoid duplicate charges.
Can you tape SunPass to window?
The SunPass Portable Transponder is now easier than ever to install on the inside of your vehicle's windshield due to the attached suction cups.
What is RF shield bag SunPass?
When paying cash, User shall place the SunPass® Portable Transponder in the Radio Frequency (“RF”) shield bag or remove the SunPass® Portable Transponder from the vehicle. The RF shield bag is available, free of charge, by calling 1-888-865-5352 or ordering online at SunPass.com or the Mobile App.
How much is a SunPass at Publix?
SunPass will be available at Publix customer service counters. It retails for $25.
Is SunPass being discontinued?
'” Conduent would remain the SunPass contractor through 2022, which covers the first seven years of its contract with Florida. But Thibault said Florida wouldn't exercise its option to renew with Conduent for the second half of the contract, which extends to 2029.
Can I give my SunPass to someone else?
Yes, you may transfer a transponder between vehicles as long as they are of the same vehicle class.
Can I have a SunPass account without a transponder?
You can avoid the fee by opening a Toll-By-Plate account. Basically, it's like SunPass only without a transponder. You provide your vehicle license plate number and a payment option like a credit or debit card.
Can I reuse SunPass mini?
The SunPass website explains that the SunPass mini transponder (basically just a sticker the size of a credit card) cannot be re-used. Once it is attached, and then removed it cannot be re-used.
Can I use E-ZPass for SunPass?
If you have both an E-ZPass and a SunPass, you can just use your E-ZPass. Florida toll roads accept other transponders too, including Peach Pass, NC Quick Pass and LeeWay.
Is there a yearly fee for SunPass?
This is a yearly pass system for two-axle vehicles that expires on December 31st regardless of when the $360 pass per vehicle was purchased. Users must purchase and activate a SunPass transponder then sign for the Annual Pass Program at the Card Sound Toll Authority.
Can I use SunPass pro in multiple cars?
SunPass Pro costs $14.95 and can be purchased online or in person at various locations, including Publix, Walgreens and CVS. Similar to old transponders, it's portable and can be used on multiple cars.
Is E-PASS and SunPass the same thing?
For the most part, E-PASS and SunPass are interchangeable, functioning equally and registering identical rates on any toll road in the state. Signs on state roads are lying when they say “SunPass Only.” E-PASS, Lee County's transponder and transponders from other states are valid as well.
How much is SunPass discount?
Currently, drivers with an E-Pass or SunPass transponder who pay between 40 and 79 expressway tolls a month get a 5 percent discount.
What happens if I have both SunPass and E-PASS?
A: If you are traveling on CFX roads with both a SunPass and an E-ZPass in your vehicle, the SunPass will be the account that is charged. As a reminder, it's important that both your SunPass and E-ZPass accounts are current and up-to-date.
Are tolls free in Florida right now?
Important note: Getting and using the Florida toll pass for visitors is free, yes. However, that does not mean the toll booths are free. You won't pay any fees to use the tag or to acquire the tag itself, but you will still have to pay the toll booth fees as you would normally.
What's the difference between SunPass and SunPass pro?
What is the difference between SunPass and SunPass PRO. SunPass is Florida's Prepaid Toll Program. A standard SunPass toll tag works across three states: Florida, Georgia and North Carolina only. While SunPass PRO toll tag, a product of SunPass, works across eighteen states including Florida, Georgia and North Carolina.